Contact Support - Marketing Titan
Contact Support

We're Here to Help

Get expert assistance from our support team. Choose your preferred contact method below.

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Email Support

Avg. response: < 4 hours

Send us a detailed message and we'll get back to you with a comprehensive solution.

Send Email
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Phone Support

Business & Enterprise only

Schedule a call with our technical support team for complex issues.

Schedule Call

Send Us a Message

Fill out the form below and our team will get back to you as soon as possible. For urgent issues, please use live chat.

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Email

For general inquiries:
support@marketingtitan.ai

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Phone

Business & Enterprise customers:
+1 (888) 555-1234
Mon-Fri, 9am-6pm ET

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Office

Marketing Titan, Inc.
100 Innovation Way
San Francisco, CA 94105

Support Hours

Live Chat: 24/7
Email: 24/7 (response within 4hrs)
Phone: Mon-Fri, 9am-6pm ET

Frequently Asked Questions

Quick answers to common questions before you contact us

How do I reset my password?

Click "Forgot Password" on the login page, enter your email, and we'll send you a reset link. The link expires in 24 hours for security.

How do I upgrade my plan?

Go to Settings → Billing → Change Plan. Select your new plan and confirm. Changes take effect immediately, with prorated charges.

Can I cancel my subscription?

Yes, you can cancel anytime from Settings → Billing. Your access continues until the end of your billing period. No refunds for partial months.

How do I connect integrations?

Navigate to Settings → Integrations, find your platform, and click Connect. Follow the OAuth flow to authorize. Most integrations connect in under 2 minutes.

Need help right now?

Our support team is available 24/7 via live chat. Average response time is under 2 minutes.

Common Questions

Quick answers to frequently asked questions

How do I reset my password?

Click "Forgot Password" on the login page, enter your email, and follow the instructions sent to your inbox.

Can I upgrade or downgrade my plan?

Yes! Change your plan anytime from Settings → Billing. Changes take effect on your next billing cycle.

How do I connect my Google Ads account?

Go to Integrations → Google Ads and click "Connect". You'll be redirected to authorize the connection.

What's included in the free trial?

Full access to all features for 14 days. No credit card required. Upgrade anytime.

Support by Plan

What's included with your subscription

Feature Starter Growth Business Enterprise
Email Support
Live Chat
Phone Support
Dedicated CSM
Response Time 24 hrs 12 hrs 4 hrs 1 hr
24/7 Emergency