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Contacts - Groups

Organize contacts into reusable groups.

Beginner3 min read

Groups let you organize your contacts into reusable lists you can target, filter, and act on.

Where to find it: Left menu → Contacts → Groups. Part of the Contacts guide.

Groups: organize your contacts

Your contacts are organized into groups — think of each as its own folder of people. Examples include crm_test_contacts_251, a mailing list, or a New Group you create yourself. Each group is its own section on the page.

Multiple contact groups stacked, each with its own toolbar for New, date range, Search in group, quick chips, Advanced Filter, and Add Contact.

Organize contacts into groups — each with its own filters.

Every group has its own little toolbar so you can work inside it without touching the others:

  • A group name and a New button.
  • A date range (like Last 7 Days).
  • A Search in group box.
  • Quick chips: Champions, Decision Makers, High Influence, Enriched.
  • An Advanced Filter for precise rules.
  • Add Contact to drop someone new into the group.

To start a fresh group, use Add Group at the top right of the page.

What’s next

Keep reading

  • Contacts - Filtering & Columns

    Narrow the list with advanced filters and pick your columns.

  • Contacts Management

    Your people in one place — search with AI, organize into groups, and filter.

  • Content Management

    Centralized hub for organizing and managing all marketing assets—images, templates, and experiences—with AI-powered curation, advanced filtering, and seamless campaign integration.

More ways to get help

These guides are the same ones that sit inside the app’s help center, next to the screens they describe. If you prefer to watch, the Marketing Titan Academy has short video courses recorded in the product. Signed in, you can also ask Darwin, the built-in assistant, to explain a screen or do the step for you. If something is not covered here, contact us and a person will answer.

Try it yourself

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