Articles
Knowledge Base — Overview & Getting Started
What the Knowledge Base is, its three tabs, the Overview stats, and how to get started in three steps.
Smart AI Search
Ask your knowledge base anything in plain English: how to phrase questions, voice search, and the category: shortcut.
Knowledge Categories
Organize content with categories: where they appear, how to add, edit and remove them, and why they sharpen answers.
Upload Content
Add documents to the knowledge base: choose a category, drag and drop, supported file types (50MB max), and the upload stats.
Manage Content
Curate the content library: search, filter, Bulk Upload, Export, Refresh, per-item status and the library stats.
Other topics
- Accounts 4 articles
start with Accounts - Agency Hub 8 articles
start with Agency Hub: Complete Agency Management - Agent Settings 1 article
start with Agent Settings Configuration - AI Agents 1 article
start with AI Agents: Complete Guide to Your Autonomous Marketing Workforce - AI Chatbot 10 articles
start with AI Chatbot — Your AI Command Center - Analytics & Reporting 7 articles
start with Dashboard Builder - Approvals 4 articles
start with Approvals - Ask Darwin 11 articles
start with Ada Assistant User Guide - Automation & AI 2 articles
start with Agent Management - Blog 8 articles
start with Blog Management - Budgets 4 articles
start with Budgets - Build 4 articles
start with Persona Builder - Calendar 9 articles
start with Calendar User Guide - Campaign Center 4 articles
start with Campaign Hub - Create 7 articles
start with Automate with AI - Deals 4 articles
start with Deals - Forms 5 articles
start with Forms - Get Started 2 articles
start with AI Agent Builder - Insights 6 articles
start with Home Dashboard: Your Marketing Command Center - Leads 4 articles
start with Leads - Manage 8 articles
start with Content Management - Partner Program 13 articles
start with Partner Program - Publishing 4 articles
start with Publishing - Recordings 4 articles
start with Recordings - Shared 12 articles
start with Audience Manager - SMS Marketing 5 articles
start with SMS Campaigns: Direct Mobile Marketing Guide - Social Media Posts 1 article
start with Social Media Posts: How to Create Campaigns - Strategy 8 articles
start with Strategy - Webinars 6 articles
start with Webinars - Workspace 3 articles
start with Campaign Center: Unified Campaign Management - Getting Started 2 articles
start with Campaign Hub - Email Marketing 15 articles
start with Email Builder Overview - Social Media 1 article
start with Social Media Management - AI Tools 19 articles
start with Brands User Guide - Audience Management 4 articles
start with Accounts Management - Analytics & Reporting 4 articles
start with Analytics & Reporting - Design Tools 5 articles
start with Background Remover: AI-Powered Background Removal - Integrations 8 articles
start with Integrations - Creative Studio 3 articles
start with Creative Studio - Downloads - Content & Assets 5 articles
start with Content & the Asset Library - AI Caller 7 articles
start with AI Caller — Overview & Dashboard - Calling 5 articles
start with Calling — Overview & Dashboard - Inbox 9 articles
start with Inbox — Overview & Getting Started - Team Management 10 articles
start with Team Management — Overview & Dashboard - Document Management 5 articles
start with Document Management — Overview & Getting Started - Billing 8 articles
start with Billing & Payments - Add-ons - Security 5 articles
start with Access Management - API Keys - Settings 9 articles
start with Access Control - Departments - Support 2 articles
start with Help & Resources - Scoring 4 articles
start with Scoring - Sequences 6 articles
start with Sequences
More ways to get help
These guides are the same ones that sit inside the app’s help center, next to the screens they describe. If you prefer to watch, the Marketing Titan Academy has short video courses recorded in the product. Signed in, you can also ask Darwin, the built-in assistant, to explain a screen or do the step for you. If something is not covered here, contact us and a person will answer.