Articles
AI Chatbot — Your AI Command Center
Build AI assistants that chat with your visitors, answer questions, capture leads, and hand off to your team — each with its own personality, rules, and knowledge.
AI Chatbot - Managing Your Chatbots
Create and run several AI assistants — each with its own personality, rules, and knowledge.
AI Chatbot - Brain & Personality
Set how your AI sounds, what it says when stuck, and when it hands off to a human.
AI Chatbot - Boundaries
Hard rules your AI never breaks, no matter how a customer asks.
AI Chatbot - Knowledge
Train this chatbot on your content — files, websites, Q&A, and connected apps.
AI Chatbot - Shared Knowledge
One organization knowledge base every chatbot can draw from — add once, use everywhere.
AI Chatbot - The Web Widget
Style the chat bubble, set how it behaves, and copy the code to add it to your site.
AI Chatbot - Integrations
Connect your CRM, support tools, and messaging channels like WhatsApp and SMS.
AI Chatbot - Conversations
The shared inbox of every chat — watch the AI work, and take over when you want to.
AI Chatbot - Analytics
How your AI is performing — resolution, satisfaction, top topics, A/B tests, and marketing results.
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More ways to get help
These guides are the same ones that sit inside the app’s help center, next to the screens they describe. If you prefer to watch, the Marketing Titan Academy has short video courses recorded in the product. Signed in, you can also ask Darwin, the built-in assistant, to explain a screen or do the step for you. If something is not covered here, contact us and a person will answer.