Organizational Structure is the read-only overview of your team — every agent listed and indented by their level in the hierarchy, so you can see the whole shape at a glance.
Where to find it: Left menu → Sales → Team & Resources → Sales Teams → Team Hierarchy → Organizational Structure. Part of the Team Management guide.
Organizational Structure — every agent, indented by hierarchy level.
What each row shows
| Column | Meaning |
|---|---|
| Agent | Name and role — admin, agent, editor or team leader — with a Primary badge on primary agents. |
| Territory | The territory the agent covers. |
| Team | The team the agent belongs to. |
| Performance | Conversions to date (for example “No conversions”). |
Read the chart
- Open Team Hierarchy → Organizational Structure.
- Use the search box to jump to an agent, role or territory.
- Read the indentation — it shows hierarchy depth; colors mark the hierarchy level (Level 0 Primary, Level 1 Direct).
- Check the agent count (for example 11 of 11 agents) to confirm everyone is placed.
💡 Read-only: This view is for seeing the structure. To change it, use the Hierarchy Table (downlines) and Team Management (teams).
FAQ
What does the Primary badge mean?
It marks a primary agent — Level 0 in the hierarchy — as shown in the legend.
Why is someone missing?
Only approved agents appear. Approve them in the Admin Center first.
Can I edit an agent here?
This sub-tab is the overview; make changes in the Hierarchy Table or Team Management.