Integrations connect your chatbot to the tools you already use — and extend it beyond your website to messaging channels.
Where to find it: Left menu → AI Chatbot → Integrations. Part of the AI Chatbot guide.
Integrations — plug your chatbot into the rest of your stack.
Connecting tools
The page shows how many integrations are Connected vs Available, plus AI Recommended picks for your business. Click Connect on any tile to link it.
What you can connect
| Category | Examples |
|---|---|
| CRM & Sales | Salesforce, Pipedrive. |
| Communication | WhatsApp, SMS (Twilio), Mailchimp. |
| Marketing Automation | HubSpot, ActiveCampaign, Klaviyo, ConvertKit. |
| Events & Webinars | Zoom Webinars, GoToWebinar, Eventbrite, Calendly. |
| Support | Zendesk, Intercom, Freshdesk. |
| E-commerce | Stripe, Shopify, WooCommerce. |
| Developer | Webhooks, REST API, Zapier. |
WhatsApp and SMS let your assistant answer beyond the website widget, and SMS agent alerts use the Twilio connection.
What’s next
- Back to the AI Chatbot overview.
- See Managing your chatbots.
- See Brain & Personality.
- See Boundaries.
- See Knowledge.
- See Shared Knowledge.